About shipping and shipping

About shipping

Items in a paulownia box may take some time to ship. ( 1 day to 2 weeks) Please contact us if you are in a hurry.

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About wrapping

All product prices include the cost of the paulownia box and paper box.

If you would like gift wrapping, we will attach a paper bag free of charge, so please contact us.


Noshi paper is available. If you would like it, we can make it for you free of charge.

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◆Important notice about shipping fee

We take great care in packaging our products to prevent damage. Shipping charges are set at a price that includes packing materials and expenses.

We offer free shipping on all purchases.
Please see the list below for details.

If the product is returned due to long-term absence, incorrect address, etc., we will cancel the order.
If you would like the product, please place a new order.

 

Honshu/Shikoku/Kyushu

0kg–2kg ¥1,200
2.1kg–5kg ¥1,500
5.1kg–10kg ¥1,600
10.1kg–15kg ¥1,800
15.1kg–20kg ¥2,000
20.1kg–25kg ¥2,300
For purchases over ¥15,000 ¥0 (free shipping)

Hokkaido

0kg–2kg ¥1,600
2.1kg–5kg ¥1,800
5.1kg–10kg ¥2,100
10.1kg–15kg ¥2,300
15.1kg–20kg ¥2,500
20.1kg–25kg ¥2,700
For purchases over ¥18,000 ¥0 (free shipping)

Okinawa

0kg–2kg ¥1,300
2.1kg–5kg ¥1,800
5.1kg–10kg ¥2,400
10.1kg–15kg ¥2,900
15.1kg–20kg ¥3,400
20.1kg–25kg ¥3,900
For purchases over ¥18,000 ¥0 (free shipping)

International delivery

0kg–2kg ¥3,200
2.1kg–5kg ¥5,350
5.1kg–10kg ¥10,150
10.1kg–15kg ¥16,450
15.1kg–20kg ¥23,950
20.1kg–25kg ¥30,450
For purchases over ¥100,000 ¥0 (free shipping)

About returns and exchanges

We do not accept returns or exchanges for customer convenience. If the product is damaged, please contact us within 7 days after delivery.

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