About shipping and shipping
◆ About shipping
Items in a paulownia box may take some time to ship. ( 1 day to 2 weeks) Please contact us if you are in a hurry.
◆ About wrapping
All product prices include the cost of the paulownia box and paper box.
If you would like gift wrapping, we will attach a paper bag free of charge, so please contact us.
Noshi paper is available. If you would like it, we can make it for you free of charge.
◆Important notice about shipping fee
We take great care in packaging our products to prevent damage. Shipping charges are set at a price that includes packing materials and expenses.
We offer free shipping on all purchases.
Please see the list below for details.
If the product is returned due to long-term absence, incorrect address, etc., we will cancel the order.
If you would like the product, please place a new order.
Honshu/Shikoku/Kyushu
| 0kg–2kg | ¥1,200 |
| 2.1kg–5kg | ￥1,500 |
| 5.1kg–10kg | ￥1,600 |
| 10.1kg–15kg | ￥1,800 |
| 15.1kg–20kg | ¥2,000 |
| 20.1kg–25kg | ¥2,300 |
| For purchases over ¥15,000 | ¥0 (free shipping) |
Hokkaido
| 0kg–2kg | ￥1,600 |
| 2.1kg–5kg | ￥1,800 |
| 5.1kg–10kg | ¥2,100 |
| 10.1kg–15kg | ¥2,300 |
| 15.1kg–20kg | ￥2,500 |
| 20.1kg–25kg | ¥2,700 |
| For purchases over ¥18,000 | ¥0 (free shipping) |
Okinawa
| 0kg–2kg | ￥1,300 |
| 2.1kg–5kg | ￥1,800 |
| 5.1kg–10kg | ¥2,400 |
| 10.1kg–15kg | ¥2,900 |
| 15.1kg–20kg | ￥3,400 |
| 20.1kg–25kg | ￥3,900 |
| For purchases over ¥18,000 | ¥0 (free shipping) |
International delivery
| 0kg–2kg | ￥3,200 |
| 2.1kg–5kg | ￥5,350 |
| 5.1kg–10kg | ¥10,150 |
| 10.1kg–15kg | ¥16,450 |
| 15.1kg–20kg | ¥23,950 |
| 20.1kg–25kg | ¥30,450 |
| For purchases over ¥100,000 | ¥0 (free shipping) |
◆ About returns and exchanges
We do not accept returns or exchanges for customer convenience. If the product is damaged, please contact us within 7 days after delivery.